FAQs
Booking A Party
How do I book a party?
Please complete the form and submit through our Book Your Party page. or through email at dreammakerstx@gmail.com. We will then contact you within 24 hours to book your party. An invoice will be emailed as well as our contract. Your party is not booked until the deposit has been paid and the contract signed.
Is there a deposit? When does the remaining balance need to be paid off?
A non-refundable $100 deposit is required at time of booking. The remaining balance must be paid in full 72 hours PRIOR to your event. Failure to pay 72 hours prior will result in cancellation of. your party. You may add additional tents up to 48 hours before the party if they are available but tents cannot be subtracted after the initial booking.
What is your cancellation policy?
We understand that with kids, things happen. If you need to cancel or change dates, you must notify us at least 7 days prior to your event if possible. Deposits paid will not be refunded, however, they are transferable to a different party date based on availability.
What forms of payment do you take?
At this time we accept credit card, CashApp, Venmo and cash.
What do I need to know?
How much space do I need?
Each tent setup will need enough space for a twin air mattress (dimensions 39" x 75" x 10"). Based on the measurements of your space, we can work with you to design the best configuration for your event, whether it be aisles, a semi-circle or a line up.
What are the venue requirements?
We require a smoke-free and clean, vacuumed space for set up. All furniture must be moved by your prior to our arrival.
What ages do you recommend?
We recommend tents for ages 4 and up. Babies and children under two should not be in or near the tent area for safety purposes.
Are pillows and blankets provided?
Blankets and decorative throw pillows are provided. Due to sanitation concerns, guests should bring their own sleeping pillows .
How are the linens and other items cleaned?
We take sanitization very seriously. All linens are laundered in hypo-allergenic, antibacterial detergent after each use, regardless of whether they were slept on. All materials are disinfected after each party.
Are food and beverages permitted inside the tents?
Snacks and sleepovers go hand in hand. Light snacks such as popcorn or pretzels, for example, are okay inside the tent area. Clear liquids too. Please refrain from eating or drinking sticky, dark colored foods and drinks that could stain the blankets, sheets, pillows or tents. The client will be responsible for the cleaning fees and/or replacing any items damaged beyond repair.
Terms and Conditions
DAMAGES
The Client is responsible for the security of the equipment at all times during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to the Client at full replacement value. Damage and/or defacement other than normal wear and tear of property belonging to Dream Makers will result in assessment of charges and billing to the Client. (i.e. no markers, food or drink inside tents). See equipment price list for more information. There should be no sharp objects that may puncture the air mattress. Please no jumping on air mattresses and no sitting/standing on tray tables. Pets and smoking are not permitted in tent area.
LIABILITIES TO THIRD PARTIES
Dream Makers assumes no responsibility or liability for any claim for personal injury, death, accidents, loss or damage to the property. Insurance is the Client’s responsibility during the rental period. In the event of damage or loss of Dream Makers' inventory and/or damage or loss to the party’s location, the financial responsibility lies entirely on the client. Dream Makers is not responsible for allergic reactions or any other medical reaction stemming from the rental equipment, menu, fabrics, or any activity taken place before, during, and/or after the party. In the case of liability and/or financial remuneration due to the aforementioned, the responsibility lies strictly with the Client.